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Implementation Assistant

Position Code: 1023

Department:  Account Management
Location: St. Louis, Missouri
Immediate Supervisor:  Patty Kelly
Status: Non-Exempt
Posted: September 01 2017

Essential Functions of Job:

• Assist the Implementation Manager with the entire implementation process of new clients from contract signing through production go live which will require close coordination among the functional business leaders and the system managers supporting the operations • Transcribe meeting notes in a timely and accurate manner • Monitor implementation quality and progress • Develop and maintain a new customer implementation document • Answer and route telephone calls • Receive and handle all types of correspondence, prepare memos, faxes and basic correspondence, file and maintain correspondence, photocopy and other related office duties • Handle multiple tasks and carryout follow-up items • Develop and maintain positive working relationship with office staff members, clients, senior executive staff and other outside contacts • Prioritize and work independently • Other duties as assigned • Ability to report to the office


• High school diploma or equivalent • Effective organizational and prioritization skills • Excellent oral and written communication skills • Basic knowledge of Microsoft Office software applications (Word, Excel, Outlook, Access) • Ability to work in a fast paced multi-tasking environment • Strong interpersonal skills with ability to function as a positive team member • Understanding of health plan operations and systems a plus • 1-3 years Administrative Assistant experience preferred


The Company considers applicants without regard to race, color, national origin, sex, religion, mental or physical disability, marital status, age 40 years and over, sexual orientation or gender identity, veteran's status, or other characteristic protected by applicable law.

Applications for this vacancy will be received for 3 working days after the Posted date from Employees of HealthSCOPE Benefits with more than one year of service.

Applications for this vacancy will be received for 10 working days after the Posted date from External Applicants.



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