Department: CDH Administration Services
Location: Columbus, Ohio
Immediate Supervisor: Brent Beazley
Status: Exempt
Posted: September 22 2016
Essential Functions of Job:
• Identify and assist in the recognition, analysis and resolution of organizational and procedural problems • Proactively work with customers (both internal and/or external) to resolve problems and to provide unsurpassed customer service and seamless benefits administration • Create verification processes utilizing various systems and resources for balancing purposes • Maintain eligibility and assigned client documentation • Assure system is programmed accurately for client services for each group • Maintain thorough understanding of applicable Federal Regulations and industry standards • Achieve defined productivity, timeliness, and quality standards • Provide technical assistance on problem research & resolution • Ability to report to the officeQualifications:
• College degree in finance or mathematics preferred, experience considered in lieu of degree • Effective organizational and prioritization skills • Excellent written and oral communication skills • Intermediate/Advance knowledge of Microsoft Office software applications (Word, Excel, Outlook, Access) • Strong interpersonal skills with ability to function as a positive team member • Strong problem solving skills • Experience working on various software systems a plus • Finance or accounting background a plus
The Company considers applicants without regard to race, color, national origin, sex, religion, mental or physical disability, marital status, age 40 years and over, sexual orientation or gender identity, veteran's status, or other characteristic protected by applicable law.
Applications for this vacancy will be received for 3 working days after the Posted date from Employees of HealthSCOPE Benefits with more than one year of service.
Applications for this vacancy will be received for 10 working days after the Posted date from External Applicants.
