Traditional Medical Management Services
UTILIZATION MANAGEMENT
The HealthSCOPE Benefits' utilization management program consists of precertification
review, concurrent inpatient review and medical necessity review. We apply
stringent criteria to all clinical reviews and medical necessity
assessments. All reviews are conducted in a Utilization Review Accreditation
Committee (URAC) approved unit by experienced nurses who strive to redirect
care to the most appropriate care setting.
CASE MANAGEMENT
Our registered nurses interact closely with the patient, family,
and healthcare providers to ensure that treatment plans in catastrophic cases
are effective and appropriate. Nurse Case Managers with extensive clinical
experience and CCM (Certified Case Management) credentials identify and negotiate
lower cost treatment and placement alternatives.
DISEASE MANAGEMENT
HealthSCOPE Benefits uses a "best in class" approach
for our High Impact disease management program. HealthSCOPE
Benefits provides predictive modeling capabilities,
case identification, patient stratification, coordination
and facilitation of health care services for participating
members. For more detailed information on this exciting
program, please see our High Impact section.
DEMAND MANAGEMENT
Our Demand Management program is our 24/7 Nurse Careline. This program
offered by HealthSCOPE Benefits helps patients make more appropriate healthcare
decisions. A specially trained nurse provides information, education, and support
to patients considering various treatment options. Patients become knowledgeable
consumers of healthcare services through written and recorded materials.
MENTAL HEALTH/CHEMICAL DEPENDENCY
HealthSCOPE Benefits' Mental Health/Chemical Dependency
program is designed to provide quality managed behavioral
health benefits and integrated Employee Assistance
Program (EAP) to employers and employees. Through
our national network affiliation, HealthSCOPE Benefits
offers a complete array of products and services.
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