Director of Quality Assurance
Jennifer Spencer serves as the Vice President of Quality Assurance for HealthSCOPE Benefits. In this capacity, Jennifer is responsible for managing and monitoring claims processes to meet and exceed industry standards. She is also responsible for all external audits and the recovery unit. Jennifer previously served as Director of Claims Administration and Executive Account Manager for HealthSCOPE Benefits.
Jennifer began working with HealthSCOPE Benefits 27 years ago. She has extensive experience in the claims administration/TPA industry. Jennifer has also served as Claims Manager, overseeing the Claims Administration department.